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Sunday, April 26, 2020 | History

6 edition of Business-focused IT and service excellence found in the catalog.

Business-focused IT and service excellence

  • 3 Want to read
  • 13 Currently reading

Published by BCS in Swindon .
Written in English

    Subjects:
  • Business information services,
  • Information technology -- Management

  • Edition Notes

    StatementDavid Miller.
    Classifications
    LC ClassificationsHF54.5 .M55 2008
    The Physical Object
    Paginationxvii, 176 p. :
    Number of Pages176
    ID Numbers
    Open LibraryOL23182005M
    ISBN 109781902505886
    LC Control Number2009367008

    As the title suggests, the book is providing a practical guidance on managing the processes for IT Services. There are lot of guidance available on technology management in IT industry but this book is focusing on technology independent service management/5(5). Chartered Business Excellence Professionals are qualified professionals with a broad, holistic understanding of business and experience in at least two fields related to Business Excellence. The Chartered Business Excellence Professional™ qualification demonstrates that you meet the Business Excellence Institute’s professional standards and. Achieve Operational Excellence. How to Succeed with ITIL. If you have been struggling to put together a IT Service Management (ITSM) plan that deals with IT service quality, escalating management costs, regulatory compliance issues and the onset of Utility Computing this program is for you.. Optimization 1 . First published in , The Nordstrom Way is a classic guide to great customer service. This new book replaces The Nordstrom Way with an even more practical guide to becoming the “Nordstrom” of your industry. Designed for customer service managers and trainers, as well as business owners, it’s an invaluable resource for designing your own programs and initiatives.

    Dennis Snow - Speaking of Service Excellence. likes. Sharing ideas raises the bar of customer service. Share with us on Facebook today!5/5.


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Business-focused IT and service excellence by Miller, David Download PDF EPUB FB2

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